Requirements:

Education:

• Bachelor of Science (BSC) in Computer Science & Engineering / Information Technology from any reputed government or private university. 
• Any relevant professional certification will get preference.

Experience:

• At least 4 to 5 years of relevant experience. Applicants who have experience in MNC/ International standards corporate job will get preference.

Additional Requirements:

• Strong problem-solving skills.
• Strong knowledge of data recovery, hardware & software maintenance & network administration.
• Strong communication skills.
• Willingness to work in a fast-paced environment.
• Proficiency in English (written & speaking).
• Age up to 35 years.

Responsibilities:

• Provide IT support to all employees in the office & remote employees who are working in different locations.
• Provide services for the portfolio of computing devices & infrastructure including:
  1. Computing Devices: Desktops, Laptops, MacBook’s, Windows, Android & Apple mobile devices & other devices.
  2. Office Equipment Operation: Printers, Photocopy machines, Scanner, Projectors, CCTV cameras, IP cameras, Access control systems & other tech equipment.
  3. Network Equipment & Internet: Routers, Server, Modems, Cabling, Switches, Access points, Wi-Fi networks, PABX etc.
  4. Power Devices: UPS, DVR & other power related equipment.
• Software Installation, Configuration & Upgradation.
• Manage company’s email systems including user setup, email security, mailbox management & troubleshooting.
• Manage security of software to protect data.
• Manage user accounts for data backup.
• Prepare local & foreign call via Zoom, Skype, Google Meet etc.
• Maintain attendance software, machines & employee ID cards.
• Document IT procedures & troubleshooting guidelines.
• Keep proper records of IT assets including computers, different equipment & software licenses.
• Perform regular maintenance of IT equipment.
• Handle company’s social platforms, website & keep up to date.
• Perform other duties assigned by administration.

Compensation & Benefits:

• Provident Fund.
• Lunch Facilities: Fully Subsidize.
• Mobile Bill.
• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)
• Leave Encashment.
• Other facilities as per company policy.